What
is IT Outsourcing?
When we refer to
Outsourcing in the IT sense, it would simply mean providing
management and
support for IT operations. In a way, it helps companies /
organizations to
'free up' on their internal resources by providing a full range
of services from
capacity planning to manpower services. It's a process and
a partnership
where the in-house IT functions are managed by an external party
, under a
contractual relationship.
"IT Outsourcing
was once viewed almost solely as a way to cut cost, but with
the advance
technology of Computer lately, IT Outsourcing is now recognized
as a powerful
tool for business growth" - Fortune Magazine
Fixics Solutions IT Outsourcing Services:
Mobile IT
Department
SME (Small and
Medium Enterprise) company may find it not cost efficient to
create an IT
Department to support the operational of the company IT matters.
Hence our Mobile IT
Department Services will support the company so they will
be more focus on
their core business and cost efficient...
More Info
Capacity
Planning
Capacity Planning
providing solutions to help relieve companies from the task of
managing computing
resources. It also helps determine if the organization needs
to expand data
processing capabilities on an ongoing basis, to learn to adopt
new technologies.
Support to in-house IT staff is also assured.
Helpdesk and
Warranty Support
Our warranty
support will ensure companies which are focusing on their system
Integration, such
as Dell, Acer, Datamini, Maxston,
Viewsonic, Philips etc, to be
more focus on their core business
and to have a Fixed IT Support cost.
We will provide
professional onsite support for their customer and liaise with the
company to give
a better after-sale services and support to the customer...
More Info
Networking
Support
Our networking
staff help you plan and support your network solutions. We provide
assessment and
strategy consulting, implementation and operational support, and
ongoing network
monitoring services...
More Info
Service
Resource Centre
The objective of Service Resource centre
is to provide prompt and efficient IT support and
services to customers. The Centre services
products under warranty and maintenance
contracts and handles immediate technical
queries and problems via fax, e-mail and
direct telephone lines, through the Call
Centre. The Service Resource Centre provides
following services:
- Call Centre Operations
- Help Desk and Technical
Support
- Authorized Collection
Centre
- Carry-in and On-site
Repairs and Services
- Third party repair and
out-of-warranty service
- Extended Warranty Service
- Upgrading/DIY Services
Full outsourcing
Customers may
engage us to manage their IT operations, and we will provide project
management, IT
technical expertise to manage and support the customer's IT
requirements. These
may include networking equipment, servers, manpower,
consultation,
implementation and operational support.
Please contact us at (65)
6873 9781 for discussion if you are interested in
any of the above
services, alternatively you could fill this
FORM
to contact us.
